Fireplace Stone & Patio, a fourth-generation family-owned retailer with five branches, had outgrown a reactive IT provider. Its on-premises setup at the Omaha headquarters was also a single point of failure for every location. IP Pathways stepped in with co-managed IT that supports FSP's internal team instead of replacing it and moved the company in phases to AdaptiveCloud. Today, all five branches run on one reliable cloud platform, and FSP no longer pays for costly on-prem hardware or licensing.